Deliveries and Returns
SHIPPING CONTINENTAL PORTUGAL:
ONCE PAYMENT IS CONFIRMED BEFORE 3PM (working days) YOUR ORDER WILL BE SHIPPED THE SAME DAY.
SHIPPING TO ISLANDS (MADEIRA & AZORES): ONCE PAYMENT IS CONFIRMED BEFORE 3PM (working days) YOUR ORDER WILL BE DISPATCHED THE SAME DAY AND DELIVERY MAY TAKE UP TO 14 BUSINESS DAYS .
Shipping is free for orders over €49 (without postage and/or special discounts) in Portugal and mainland Spain. For orders below €49 the shipping cost is €3.99.
Shipping to Madeira and the Azores costs €9.99, and is free for orders over €79.
To make returns, the customer must contact us using the following means:
Mobile: +351 960 310 673
Whenever products are received at our facilities, they are analyzed by our team, and if they do not comply, the customer will be informed to collect them.
After validating the product as compliant, the customer will be refunded the value of the product/s, or if they prefer, they will receive an associated credit for future purchases.